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ITIL Service Design

by Colin Rudd,Vernon Lloyd

ISBN 13: 9780113310470

Format: Paperback (345 pages)
Publisher: TSO
Published: 30 May 2007

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The Manager's Bridge Certificate in IT Service Management: A Guide for ITIL® V3 Exam Candidates

by Colin Rudd

ISBN 13: 9781906124205

Format: Paperback (236 pages)
Publisher: British Computer Society
Published: 01 Feb 2010

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